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eCommerce Project Manager*

Try new things. Influence processes. Do work you can be proud of.  Be an eCommerce Project Manager at Fluid!

At Fluid we work to live, not live to work.  Taking risks and doing new things is core to what we do. We think great ideas can come from anyone, regardless of role or level. You are not defined by your job description.  We are a team of generalists and value flexibility and adaptability. If you want to partner with high-profile brands and directly impact a product, then this is the place for you. Most importantly, if you believe that the people make a great company, then this is definitely the place for you!

The Job

Fluid is seeking an experienced eCommerce Project Manager to lead eCommerce projects for top tier US and global brands in Portland, OR.  

In the role, you will be responsible for managing cross functional and cross organizational teams to define, design, build and launch complex eCommerce websites.  You must have exceptional project management and business analysis skills, attention to detail and a proven ability to influence and collaborate with internal teams, client teams and 3rd party vendors. Salesforce Commerce Cloud (aka Demandware) experience strongly preferred.  

The Team

You will be working with a talented group of account and project managers. Egos are not part of our culture. We support each other while having fun and getting $h*t done.  Individuals are self-motivated, proactive and action-based. We take pride in the work we do and the solutions we provide our customers.

Responsibilities

  • Collaborate with the Account Director to successfully deliver eCommerce implementation projects
  • Define and sequence project tasks, develop schedules in SmartSheet, and work with clients and 3rd party vendors to set and track cross organizational project dependencies
  • Collaborate with the Creative Director and UX Lead to define and coordinate design rounds and client presentations
  • Collaborate with the Technical Lead to define and track granular build tasks
  • Collaborate with the QA Lead to define testing cycles and manage bug lists
  • Conduct daily status meetings with the engineering team to assign build tasks, review progress and identify blocks and risks
  • Conduct weekly internal and client status meetings
  • Attend and take detailed notes in design presentations
  • Attend and represent Fluid in client and 3rd party vendor technical meetings
  • Report to Management on project budget and forecasts

You Have

  • Minimum 3 years proven track record for successfully managing large eCommerce projects
  • Salesforce Commerce Cloud (Demandware) or hybris experience strongly preferred
  • Design agency or professional services experience strongly preferred
  • Fluency using JIRA, Confluence and Smartsheet for assigning task and scrum management
  • Intermediate to advanced skills using MS Excel for budget tracking 
  • A solid understanding of retail, merchandising and eCommerce concepts
  • A solid understanding of eCommerce systems and architectures (for example, understand how an OMS, a PIM and an eCommerce platform work together)
  • Strong proficiency with task sequencing, dependencies and 3rd party vendor responsibilities for an eCommerce project
  • Experience with managing an engineering team and ensuring implementation projects are delivered on time and on budget
  • Attention to detail, extreme thoroughness, and the ability to easily multi-task
  • Experience working with high profile, big name brands, interfacing directly with clients
  • Team-building, problem-solving, and conflict resolution skills
  • Experience managing cross-functional teams
  • Excellent verbal and written communication skills
  • A true appreciation and curiosity for innovations that can be applied to digital commerce

Nice To Have

  • PMP and Scrum certification will be a plus

Feeling Perky? ​

  • Competitive salaries
  • Flexible time off program
  • Flexible work schedule
  • Paid sick days
  • Medical, dental & vision insurance
  • Company paid life and disability insurance
  • Flexible spending accounts (health care & childcare)
  • 401k
  • Apple MacBooks
  • Employee discount program
  • Pre-tax commuter benefits
  • Company social
  • Company volunteer days
  • Much more...

About Fluid

Fluid delivers award-winning customized digital solutions by transforming global businesses through innovative customer experience. Our work for world-class customers like The North Face, Fender, Michael Kors, Puma, Vans and many others spans consumer experiences across the web, social and mobile. Brands and retailers tap our unique combination of strategic consulting, design, development services to delight and engage today’s digitally savvy consumers, while building engagement, increasing brand loyalty and driving conversions.

Fluid is based in both Oakland and New York. This position will be based in Portland, OR. 

How to Apply

Please submit your resume to http://www.fluid.com/careers.  We will review submissions and contact you if there is a suitable match.

EOE/AA/M/F/V/D

Fluid does not accept resumes from independent recruiters or persons other than the applicant via Fluid.com. Fluid therefore does not recognize any claim for recruiting, referral or any other fees arising out of applicants engaged or hired by Fluid with respect to resumes received via Fluid.com. By submitting a resume to Fluid via Fluid.com, you acknowledge that you are aware of Fluid’s policy and unconditionally waive any and all recruiting, referral or any other fees based on such submission.

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